Standardized, Proprietary & Scalable
Services:
Consistent with the market positioning established in ESP’s initial White Paper
and subsequently amended in November 2007; ESP has developed a Program that
consists of a suite of services when used together comprise “The Industry’s
Best in Class Inspection”.
The branding of this Program is ESP’s Certified Environmental Home Inspector (“CEHI”)
and will be operated under the Environmental Safeguard Professionals Business
Unit.
The CEHI Program represents the keystone for environmental services supporting
the residential real-estate mortgage, banking and insurance industries in their
ability to manage losses through moisture related claims.
This Program also will play a significant role in managing the health and indoor
air quality of the environments where people work and live.
The CEHI Program is all about risk management for both the
individual and the industry stakeholders. It is a significant tool to assess the
health the individual’s environment; For the Industry, it provides an easily
understood, standardized way of assessing the risks of their policies,
regardless of location.
ESP’s Anchor
Services |
�
CEHI Certification |
�
Certified Moisture
Inspection (CMI) |
�
Annual Mold and
Moisture Management Program (MMM) |
�
New Builder Moisture
Management Program (NBMM) |
�
Energy Inspections |
�
Allergen Screening |
�
Radon |
�
Abridged Phase I
Environmental Reports |
Key
Competitive Advantages
Key Internal Program
Features |
�
Standardized Training
�
Standardized Certification
Process
�
Standardized Inspection &
Report Process
�
Standardized Result
Analysis
�
Proprietary dispatch process
�
Scripted needs assessment
�
Standardized rate card
�
Database driven trends analysis
�
Scalable CEHI support systems
|
ESP has developed a
combination of standardized proprietary processes for each aspect of the client
account from
initial call, to the dispatch, through
completion of every
inspection.
In an effort to ensure
profitability, the
Company has standardized each of its processes and has
documented a standardized
training program, which all employees/contractors
must pass. New
CEHI’s are required to learn the Company’s processes, while developing
working relationships with administrative personal at HQ under simulated,
low-stress conditions. Teamwork is built by fostering an understanding of all
aspects of the business.
Standardized processes and training create a
community among all Company team members, ensuring dedication to common goals of
high quality and efficiency
Market
Focus (Diversified across Three Customer Segments):
1.
Residential: The residential market is the target
market, and the largest and most profitable for
ESP. It represents homeowners contracting for
inspections and demonstrates high same-day close rates.
2.
Multi-Unit: This market represents condominium
homeowner associations (HOAs) contracting for
maintenance services.
3. Commercial:
In this market segment, service calls
are used to create a maintenance budget. These
are larger contracts and have longer sales
cycles.
Diversification
over several market segments stabilizes utilization levels during lulls in the
target market.
Attractive Cash Flow & Less than a 30-day collection cycle
The ESP business has
exceptional financial characteristics. ESP competes in a massive market and has
already proven the
viability of its business model, demonstrating the effectiveness of the
independent contractor model, on-line management, and a centralized call center.
The Business has outstanding margins, an extremely attractive cash collection
cycle.
Additional
Potential Revenue Steams
ESP has identified
complimentary revenue streams that would further support the success of our
business model.
Given the Company’s extensive client database, its long-term client
relationships and its business relationship with a client’s most valued asset
their home, ESP Management believes in
building a powerful asset through our inspection reporting database:
�
For each house or building on an
Annual Mold and Moisture Management (MMM) Program, there will be a history of
inspections, remediation, repairs and maintenance.
�
This information could be highly
valuable to Mortgage and Insurance Underwriters, since it could mitigate their
risk.
The current
sub-prime crisis provides another realistic avenue for revenue for ESP. City &
Local governments are beginning to enforce by-laws on the holders of repossessed
real estate. This quite simply means the maintenance of the property is now the
obligation of the entity who has repossessed it. ESP could adapt and repackage
its core services into an inspection program for the financial institutions to
assist in ensuring the value of these properties. |